Society is saturated with technology. Everywhere people go, the latest and greatest gadget bombards them. Advertisers tell potential customers that this new product will solve their problems and is truly needed. There is no shortage of vendors and businesses seeking to solve industry problems and help the organization run better, faster, or more efficiently via […]
The demand for artificial intelligence rises as its capabilities continue to increase. These days, every industry is trying to find a way to include this new technology, and even smaller businesses can benefit from it. There are plenty of uses for AI within any individual business, as the applications are limitless. Indeed, the only limitation […]
The face of business is changing. These days, a company can succeed even without the use of centralized office spaces. Through the use of technology, employees can stay up to date with their work while maintaining constant communication. The ease of transitioning to a remote work environment has been made infinitely more accessible thanks to […]
Many businesses are still facing the changes brought about by COVID-19. One of these changes is the rise of the hybrid workforce. That is to say; companies now have employees both at home at heading to the office. Certain complications come with this new change, yet there are undeniably many benefits as well. Therefore, it’s […]
The average person works 40 hours a week – that’s 2,080 hours a year. With those numbers in mind, it’s easy to understand why an office should be designed as efficiently and comfortably as possible. Sometimes that comes in the form of an ergonomic computer chair. Other times? It’s all about keeping up with the […]
Every day new technology advancements are made. Every day the knowledge we gain is changing industries. While it might come as a surprise to some, even Human Resources are being affected by these developments. Technology such as machine learning can have a significant impact on HR. Machine learning is the use of data and statistics […]
Customer service is arguably one of the most critical attributes regarding a company’s success. Whether it’s for goods or services, happy customers are likely to return, spread the word to others, and make larger purchases with each visit. Surprisingly, there are still to this day multi-billion dollar companies that haven’t placed a strong enough priority on their customers’ experiences either before, during, or after services are rendered. Technology trends that affect customer service are referred to as megatrends because they have a global impact on customers’ perceptions about a company.
Technology integration is a term that has been around for a while, initially referring to educational advancements, such as laptops and online course options for students. In the business world, technology integration follows a similar vein. While many digital integration developments were on the horizon, 2020 circumstances sped up the timeline. As a nation, we are learning to adapt to the new normal. When done correctly, tech integration can vastly improve the efficiency and bottom-line of a business.
It’s fair to say that the traditional workplace as we know it might never return. For better or worse, the circumstances surrounding the events of 2020 have caused a ramped-up version of the inevitable transition towards remote employment and a digitized world. Even in the industries that have to report to work in-person, tech trends still had to evolve sooner than expected for employees’ safety and efficiency. Here are a few workplace trends that might occur looking at 2021 and beyond.